Cancellation policies for direct bookings
According to the regulations of the German Hotel and Restaurant Association e.V. (DEHOGA) the following regulations apply:
If the reservation is canceled or if the guest does not arrive, we charge 90% of the room rate excluding breakfast for the duration of the contract.
We grant the following free cancellation deadlines:
11-30 rooms 4 weeks before arrival
6-10 rooms 2 weeks before arrival
3-5 rooms 1 week before arrival
1-2 rooms 2 days before arrival